Mary Mack leads Consumer Banking for Wells Fargo and oversees approximately 105,000 team members.
Consumer Banking includes Regional Banking; the Customer Segments Group, which serves Small Business, Affluent, Wells Fargo At WorkSM, Personal Lending and Practice Finance customers; the Customer and Branch Experience Group; the Strategy and Administration Group; the Regional Services Group; the Distribution Strategies Group; Home Lending; Consumer Control; and Wells Fargo Auto.
Consumer Banking provides financial services to 21 million retail households and three million small business owners through approximately 5,500 retail branches and more than 13,000 ATMs in 36 states and the District of Columbia. It also provides home and auto lending to more than 11 million households nationwide.
Mary began her career with Wells Fargo in 1984 and has a broad mix of brokerage/advisory, banking and finance experience. She most recently held the position of President and Head of Wells Fargo Advisors, LLC, one of the nation’s largest full-service retail brokerage organizations. Prior to that, Mary led the Financial Services Group and was responsible for investment, advisory and banking products; the firm’s research and advice model; Financial Advisor (FA) recruiting, FA productivity and development and the client and FA platform. Over her 34-year tenure with Wells Fargo, Mary also held a variety of leadership positions including the head of Wealth Brokerage Services; leader of Wachovia’s Client Partnership; director of Community Affairs; General Bank regional president; and managing director of Healthcare Corporate Banking.
A graduate of Davidson College in North Carolina with a bachelor’s degree in International Political Economy, Mary also serves on the college’s board of trustees. She is a member of United Way Worldwide’s Board of Trustees, a board member of Habitat for Humanity International, a member of the Charlotte Executive Leadership Council, a past member of Civic Progress St. Louis, and past co-chair of the St. Louis Regional Chamber’s Financial Forum. She also served on the executive committee of the United Way of Greater St. Louis, the board or executive committee for Johnson C. Smith University, the United Way of Central Carolinas, Junior Achievement, Childcare Resources, and the Arts & Science Council. She is also a founding member of the Foundation for Fort Mill Schools.
Mary was named by Fortune magazine as one of the “50 Most Powerful Women in Business” for 2016, 2017 and 2018. American Banker magazine ranked Mary #1 in their 2017 and 2018 “25 Women to Watch” listing and named her among the “25 Most Powerful Women in Finance” for 2014 and 2015. She also ranked among the top 20 “Women to Watch” in financial services by Investment News in 2015.